{
    "companyName": "SQM-Suministro",
    "domain": "https://www.sqm.com",
    "industryType": "Mining & Industrial",
    "journeyType": "Venta Exportacion",
    "journeyDetail": "Cadena de suministro y exportacion de litio a clientes internacionales",
    "journeyId": "journey_sqm_suministro_2026",
    "journeyStartTime": "2026-06-15T00:00:00.000Z",
    "steps": [
        {
            "stepIndex": 1,
            "stepName": "recepcionordencompra",
            "serviceName": "recepcionordencompraservice",
            "description": "Cliente internacional envia orden de compra via portal B2B o EDI. Sistema valida terminos comerciales, volumen, especificaciones y plazo",
            "category": "ventacomercial",
            "timestamp": "2026-06-15T00:00:00.000Z",
            "estimatedDuration": 3,
            "businessRationale": "Una orden de litio battery-grade puede ser $5M-$50M USD. Error en recepcion genera retrasos criticos.",
            "substeps": [
                {"substepName": "recepcionordenb2bedi", "duration": 1},
                {"substepName": "validacionterminoscomerciales", "duration": 1},
                {"substepName": "confirmacionvolumen", "duration": 1}
            ]
        },
        {
            "stepIndex": 2,
            "stepName": "verificacionstock",
            "serviceName": "verificacionstockdisponibleservice",
            "description": "ERP verifica stock de producto certificado en bodegas de planta y puerto. Cruza con ordenes pendientes y reservas",
            "category": "inventario",
            "estimatedDuration": 2,
            "businessRationale": "Confirmar stock sin verificar reservas genera overselling. Penalizacion contractual por incumplimiento.",
            "substeps": [
                {"substepName": "consultastockerp", "duration": 1},
                {"substepName": "verificacionreservascruzadas", "duration": 1}
            ]
        },
        {
            "stepIndex": 3,
            "stepName": "validacioncreditocliente",
            "serviceName": "validacioncreditoclienteservice",
            "description": "Verificacion de credito del cliente: limite, deuda vigente, cartas de credito, seguros e historial de pago",
            "category": "riesgocrediticio",
            "estimatedDuration": 4,
            "businessRationale": "Venta de $10M USD sin validacion de credito expone a riesgo de impago. Carta de credito debe estar confirmada.",
            "substeps": [
                {"substepName": "verificacionlimitecredito", "duration": 1},
                {"substepName": "validacioncartacredito", "duration": 2},
                {"substepName": "aprobacioncomitecredito", "duration": 1}
            ]
        },
        {
            "stepIndex": 4,
            "stepName": "programacionlogistica",
            "serviceName": "programacionlogisticaservice",
            "description": "Coordinacion transporte terrestre Salar-Puerto, reserva contenedores, programacion carga en Puerto Antofagasta y booking naviera",
            "category": "logistica",
            "estimatedDuration": 5,
            "businessRationale": "Logistica Salar-Puerto toma 8-12 horas. Error en programacion genera demurrage $5.000-$10.000 USD/dia.",
            "substeps": [
                {"substepName": "reservatransporteterrestre", "duration": 2},
                {"substepName": "bookingcontenedoresnaviera", "duration": 2},
                {"substepName": "programacioncargapuerto", "duration": 1}
            ]
        },
        {
            "stepIndex": 5,
            "stepName": "despachocontenedor",
            "serviceName": "despachocontenedorpuertoservice",
            "description": "Carga en contenedores, pesaje, sellado, inspeccion fitosanitaria y entrega a terminal portuario Antofagasta",
            "category": "despacho",
            "estimatedDuration": 4,
            "businessRationale": "Contenedor vale $1.200.000 USD. Mal sellado o documentacion incompleta = retencion aduana $5.000 USD/dia.",
            "substeps": [
                {"substepName": "cargapesajesellado", "duration": 2},
                {"substepName": "inspeccionfitosanitaria", "duration": 1},
                {"substepName": "entregaterminalpuerto", "duration": 1}
            ]
        },
        {
            "stepIndex": 6,
            "stepName": "documentacionexportacion",
            "serviceName": "documentacionexportacionservice",
            "description": "Bill of Lading, certificado de origen, certificado de analisis, factura comercial, DUS ante Aduana",
            "category": "comercioexterior",
            "estimatedDuration": 3,
            "businessRationale": "Sin DUS aprobado el contenedor no zarpa. Error en BL retrasa cobro carta de credito. $1.2M USD bloqueados.",
            "substeps": [
                {"substepName": "emisionbilloflading", "duration": 1},
                {"substepName": "certificadoorigenanalisis", "duration": 1},
                {"substepName": "dusaduana", "duration": 1}
            ]
        }
    ],
    "id": "sqm-suministro-001",
    "name": "SQM - Venta y Exportacion Litio",
    "timestamp": "2026-06-15T00:00:00.000Z",
    "source": "custom",
    "additionalFields": {
        "valorOrdenCompraUSD": [10000000, 5000000, 15000000, 8000000, 20000000],
        "clienteInternacional": ["Tesla Gigafactory", "BYD Shenzhen", "Samsung SDI", "LG Energy Solution", "CATL Ningde"],
        "paisDestino": ["USA", "China", "South Korea", "South Korea", "China"],
        "puertoDestino": ["Long Beach", "Shanghai", "Busan", "Busan", "Ningbo"],
        "productoExportado": ["Li2CO3 Battery Grade", "Li2CO3 BG Plus", "LiOH Battery Grade", "Li2CO3 Technical Grade", "KCl Fertilizer"],
        "codigoHS": ["2836.91", "2836.91", "2825.20", "2836.91", "3104.20"],
        "orderTotal": 1200000,
        "transactionValue": 1200000,
        "customerLifetimeValue": 100000000,
        "conversionRate": 90,
        "engagementScore": 85,
        "satisfactionRating": 4.6,
        "netPromoterScore": 70,
        "retentionProbability": 0.92,
        "complianceScore": 98,
        "moneda": "USD",
        "incoterm": "CIF",
        "puertoEmbarque": "Antofagasta",
        "naviera": "Hapag-Lloyd"
    }
}